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Entities

non-TPI-registered Grab drivers

Incidents Harmed By

Incident 2723 Reports
Grab Tweaked Matchmaking Algorithm, Providing Preferential Treatment to Drivers Registered with Affiliated Car Rental Service

2019-10-08

Grab Indonesia was fined by the Indonesian Competition Commission (KPPU) for unfairly favoring drivers who rented cars via the Grab-affiliated company Teknologi Pengangkutan Indonesia (TPI), including offering more rides via their matchmaking algorithm.

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Related Entities

Entity

Grab

Incidents involved as both Developer and Deployer
  • Incident 272
    3 Reports

    Grab Tweaked Matchmaking Algorithm, Providing Preferential Treatment to Drivers Registered with Affiliated Car Rental Service

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Entity

Grab drivers in Indonesia

Incidents Harmed By
  • Incident 272
    3 Reports

    Grab Tweaked Matchmaking Algorithm, Providing Preferential Treatment to Drivers Registered with Affiliated Car Rental Service

More
Entity

Grab drivers

Incidents Harmed By
  • Incident 272
    3 Reports

    Grab Tweaked Matchmaking Algorithm, Providing Preferential Treatment to Drivers Registered with Affiliated Car Rental Service

More

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